Privacy Policy — Ember Entertainment

Last updated: 06/12/2025

Ember Entertainment (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services, book entertainers, or use our website. By using our services or website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information from you:

Personal details: Name, phone number, email address.
Booking details: Event date, time, location, number of guests, special requests.
Payment information: Deposit and payment details (bank transfers, cash confirmations).
Website usage data: Cookies, IP address, and pages visited (if applicable).

We only collect information necessary to provide and improve our services.

2. How We Use Your Information

Your information is used to:

Confirm and manage your bookings.
Communicate with you regarding your booking or inquiries.
Ensure the safety of our performers and clients.
Improve our services and website experience.
Comply with legal obligations.

We will never use your information for marketing purposes unless you provide explicit consent.

3. Sharing Your Information

We may share your information with:

Performers or staff involved in fulfilling your booking.
Payment processors for deposit and payment verification.
Legal authorities, if required by law.

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage & Security

Your information is stored securely on password-protected systems.
We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
While we strive to protect your data, no online system is completely secure; by using our services, you acknowledge this risk.

5. Access & Correction

You have the right to request access to your personal information and correct any inaccuracies.
To request access or updates, please contact us at ember.ent@proton.me.

6. Cookies & Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience.
Cookies do not collect personally identifiable information without your consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on our website with a new “Last updated” date.
Continued use of our services or website indicates your acceptance of the revised policy.

8. Contact Us

For any questions, concerns, or requests regarding your personal information, please contact:

Email: ember.ent@proton.me